Leadership Feedback Process (LFP)
1. Objective and Basis of the LFP
The LFP was developed as part of the rETHink project and is based on the "Performance Evaluation" defined in Article 4a of the Download Professor Ordinance. An important element of this process is the comparison between self-perception and assessment (self-image) and external feedback.
2. Concept and Elements of the LFP
The LFP is designed for regular professors to regularly reflect on their leadership. In a 5-year cycle (initially 3 years after assuming the position as a regular professor until approximately 3-4 years before retirement), there is a dedicated examination and reflection on personal leadership behavior.
The examination and reflection are based on several elements:
- Relevant metrics (Data Collection)
- Self-assessments and external assessments using a questionnaire (Survey (Self-)Assessment / Feedbacks)
- Self-reflection report (Self-Reflection Report)
- Leadership feedback conversation with Download LFP partner (PDF, 204 KB)
3. Elements of the LFP
The LFP consists of the following elements:
The professors receive a "dashboard" that summarizes the information that can be evaluated in AAA. In addition, information from the doctoral administration is summarized, including the number of successfully completed doctorates, the number of unsuccessful exits, and the average duration of the doctorate.
For those professors who received an individual evaluation in the last employee survey, this evaluation will be made available again. The report that the professors created during the last department evaluation, which provides a good overview of the professorship, is also part of the data collection.
To facilitate systematic and direct self-assessment and assessment by others, feedback is obtained at regular intervals (at least every 2 years) from group members, and potentially from peers or stakeholders, using a structured questionnaire. Additionally, the professor completes the structured questionnaire themselves. ETH collaborates with an external company that conducts the survey process and provides the professors with access links and evaluation results. In this context, there is also the option to voluntarily share the questionnaire with peers, collaborators, and other individuals via a link in order to ideally obtain 360-degree feedback.
Confidentiality is ensured by the external survey provider. They are contractually obligated to only provide the information to the professors as the owners of the information (the central administration does not have access to the results). The tool used has undergone a cloud assessment based on the corresponding ETH guidelines and has been approved in collaboration with the Chief Information Security Officer.
If the group consists of fewer than 5 employees or if fewer than 5 employees have participated in the anonymous survey, anonymity cannot be guaranteed. In this case, the professor, for example, obtains feedback on the 12 defined questions in a workshop.
The self-reflection report (approximately 2-3 pages) is another important element in the LFP. It involves reflecting on one's own leadership behavior and identifying potential areas for development.
There is a template with so-called "guiding questions" that are based on social and leadership competencies.
The leadership feedback conversation between the professor and a selected person from the Download LFP partner (PDF, 204 KB) pool marks the conclusion of the LFP. All elements of the LFP are reflected upon together, and insights are gained in the spirit of lifelong learning.
These insights are recorded as (voluntary) development goals and implemented autonomously or with the support of existing offerings at ETH. The process is concluded by jointly preparing feedback for the Vice President for Personnel Development & Leadership. The LFP Feedback Report is filled in the personnel dossier.
Contact
Abt. Beratung Prof.
Binzmühlestrasse 130
8092
Zürich
Switzerland