Performance issues
In a nutshell: What's it all about?
Employees cannot or do not want to satisfy the performance requirements or agreed objectives, or do not behave as expected.
Discuss performance or behavioural problems with the person concerned promptly in order to get to the root of the problem and agree on possible solutions and support measures together. Ideally, you will not only be able to resolve the problems, but also achieve improvements for the person concerned and the entire team. This will strengthen trust in you and ensure smooth and successful cooperation in a positive working atmosphere.
- Address the problems as soon as they arise, so as to get to the root of the problem and solve it.
- Communicate objectives, expectations and measurement criteria in a way that is easy to understand.
- Work with the person affected to define measures to resolve the situation.
- Give regular feedback on improvements or the need for further improvement.
- Offer your support and if necessary training measures as well.
- Carefully record details of the meeting and involve your HR Partner at an early stage, especially if problems persist.
Self-reflection: Am I applying my social and leadership competencies effectively?
Acting responsibly:
- Have I communicated clear and reasonable objectives and expectations in good time?
- Have I given helpful advice and support to my employee during the process, while also highlighting any deviations from the agreed measures and objectives?
- When the situation did not improve, did I respond quickly with adequate measures and involve HR in good time?
- Did I allow the employee in question enough time to improve?
- Did I handle things fairly?
In short: 5 steps to success
Manager: ensures prompt identification of the problem and clear communication of expectations, support, encouragement, advice, definition and monitoring of objectives and measures, involves HR Partner at an early stage
Employee: requests the required information and support, updates the necessary specialist expertise
HR: offers advice and support for managers and employees
- chevron_right Appraisal interview Dialog (right-click > ‘save as ...’ > open with Adobe Acrobat)
- Download vertical_align_bottom Individual objective achievement plan (DOTX, 87 KB)
- chevron_right Progress report and annual status conversation for doctoral students
- Download vertical_align_bottom Performance and progress interview for senior scientists (Right-click > ‘save as ...’ > open with Adobe Acrobat) (PDF, 628 KB)
- chevron_right Job description form (right-click > ‘save as ...’ > open with Adobe Acrobat)
- chevron_right Support by HR Consulting or Development & Leadership team
Additional learning nuggets with set dates
- chevron_right Course: Getting to the Point (in German)
- chevron_right Course: Leadership4Faculty (für Professor:innen)
- chevron_right Course: Leadership4newFaculty (for professors)
- chevron_right Course: Fit für meine neue Führungsrolle (in German)
- chevron_right Course: Leadership Advanced (in German)
- chevron_right Course: Zielführende Gespr?che mit Vorgesetzten (in German)