Communication as a part of culture
To nurture a working environment that enables joint thinking, problem solving, and constructive discourse, leaders can exert a significant influence through the way they communicate – and demand the corresponding attitude from their group or team members.
Method | Approach
Ten examples of sentences / questions that can convey the appreciative and inquisitive attitude of a leader:
- Thank you for your work. What was particularly challenging for you and how did you manage to reach this solution / achieve these results / fulfil this task on time?
- Let's try it out.
- How would you define that? What is the exact problem we are working on here? What is our role? What impact do we want to achieve together?
- What is your opinion / assessment / experience in this context?
- What have we learnt from this setback and how can we benefit from it when we try again?
- How exactly can I support you?
- What are the next steps? Where do we work together, where do you work autonomously? When will we come together again?
- What advice would you give to another person facing the same problem?
- How can you contribute to solving the problem and what do you need from me?
- ...
Contact
We are looking forward to your questions and suggestions.
Vice-Presidency for Personnel Development and Leadership
Diversity & Collaboration