Resources

Guidelines, methods, and checklists on the topics diversity, equity, inclusion, cooperation, as well as conflicts and inappropriate behaviour, should support the shaping and continuous nurturing of a value-based and inclusive collaboration at ETH Zurich.

The selection of compact and practice-orientated resources on the topic of respect will be continuously updated.

Diversity, Equity, Inclusion

Who is particularly affected by hate speech? And what can be done?
Recommendations for preparing an inclusive conference

Collaboration

Establishing trust as the foundation for good collaboration
Check the group atmosphere – identify strengths, recognise issues
Communication as a part of culture
Appreciative and clear language
Strengthening resilience

Conflicts and inappropriate behaviour

De-escalating language – staying in dialogue
Difficult conversations – how to prepare and conduct them
Harvard Principles of Negotiation for fact-based negotiations & robust agreements
The personal conflict script – understanding and controlling your own triggers
Levels of conflict regulation: How should the issue be dealt with?
Being able to work despite escalation – defining "non-goals" as a unifying foundation to continue working in escalated situations

Contact

We are looking forward to your questions and suggestions.

Vice-Presidency for Personnel Development and Leadership
Diversity & Collaboration